When something isn’t working right, you can spend a lot of time changing out parts of a process. You can continually run around, adjusting standards and methods, and hope for improved results.

Or, you can study the system. Learn how the parts go together, what inputs drive the outputs, and identify why they don’t. Once you understand how things should work, then you can make specific adjustments that you know will correct the issues.

Just because you’re doing something, doesn’t mean you’re doing the right things.